30-DAY GUARANTEE
Refund Policy
- You can request a full refund within 30 days of a payment for any reason, including change of mind.
- Refunds are handled by Paddle.com, our Merchant of Record. To request one, visit paddle.net, look up your order using the email address used at purchase, and choose the option to request a refund. You can also email maxyung520@gmail.com and we will help.
- An approved full refund for the current paid period or a chargeback ends paid access. A partial refund does not automatically end paid access. Refunds and cancellation are separate: check the Paddle confirmation and use Manage subscription to stop future renewals if needed. Your local records are kept.
- This policy does not affect your statutory rights.
- AI provider charges (for example API usage billed by Anthropic, OpenAI or Google) are not Orlu payments and must be raised with that provider.